> For the complete documentation index, see [llms.txt](https://developers-apps-in-toss.toss.im/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://developers-apps-in-toss.toss.im/landing-page/landing-page-en/checklist/copyright.md). # Copyright Infringement Report Guide This document explains the procedures and response methods when a copyright infringement report is received for a mini app operated on Apps in Toss, as well as how to report when your own copyright has been infringed. *** ### 1. Reporting Rights Infringement This refers to a third party (the rights claimant) reporting that their copyright has been infringed by a mini app launched on Apps in Toss or by a post within a mini app. When a report is received in accordance with relevant laws and regulations, including Article 103 of the Copyright Act, Apps in Toss takes temporary measures and guides both parties through a fair process. > Apps in Toss is not a party to rights infringement disputes and does not make a substantive determination on whether infringement has occurred. Temporary measures are neutral and preventive measures, and do not constitute an acknowledgment of infringement. *** ### 2. How to Report Copyright Infringement If you believe your copyright has been infringed, you can report it by following the procedure below. * **Report Copyright Infringement (Rights Claimant)** * [For individuals](https://toss.im/_m/VRWa6Uch) * [For organizations](https://toss.im/_m/VnbRI1bB) **2.1 Information Required for a Report** **Reporter information** * Name or organization name * Date of birth or business registration number * Contact information (phone / email) * Address * If a representative is making the request, documents proving representative status (power of attorney and seal certificate, copy of the representative's ID, etc.) {% file src="/files/8bf38ebdf25c2d25bebba4d16135e537a95c8a77" %} **Report details** * Infringing service name (name of the mini app where the infringement occurred) * Reason for infringement (e.g. copyright infringement) * Specific details of infringement (describe in detail which parts infringed your rights and how) **2.2 Required Attachments** After a report is received, temporary measures are carried out only when the formal requirements are met. If the criteria below are not satisfied, the report will be rejected. **① Identity verification documents** * Identity verification documents (copy of ID, etc.; masking the last digits of the resident registration number is mandatory) **② Documents proving the rights relationship** You must submit documents corresponding to one of the types below. **\[Type A] Copy of copyright registration certificate or equivalent materials** This applies when the copyright is registered. | Accepted materials | Criteria | | ------------------------------------------ | --------------------------------------------------------------------------------------------------------------------------------------------- | | Copy of copyright registration certificate | Issued by the Korea Copyright Commission and registered under the reporter's name | | Copy of program registration certificate | Computer program copyrighted work (such as app source code) issued by the Korea Copyright Commission and registered under the reporter's name | | Copyright transfer agreement | Must specify the transfer of rights from the original rights holder to the reporter | | Exclusive agreement or license agreement | Must specify that the reporter has the authority to exercise rights over the work | The following are **materials that are not accepted on their own**. * If only a simple URL capture or screenshot is submitted * Certificate with unclear source or issuing entity * Materials that do not show the reporter's name **\[Type B] Copy of a work or equivalent material displaying a name or pseudonym that is widely known** This applies when the copyright is not registered, but the reporter can prove that they are the creator of the work. **Both requirements**must be met. **Requirement 1. The reporter's name or pseudonym must be displayed on the work** | Accepted materials | Criteria | | ------------------------------------------------- | --------------------------------------------------------------------------------- | | Original work file or post | The reporter's name, signature, nickname, etc. are directly shown within the work | | Materials showing the initial publication history | Publication history on the platform, including timestamps | | Original production file | Includes author metadata (document properties, file creation information, etc.) | The following are **materials that are not accepted on their own**. * If only a simple URL capture or screenshot is submitted * Cases where the work does not show the reporter's name and only includes a claim that they made it * Cases where only a certificate or confirmation written by another person is attached **Requirement 2. The displayed name or pseudonym must be 'widely known'** The meaning of 'widely known' is not simply using a nickname, but rather **the name must be recognizable to the general public as being associated with the reporter** . | Acceptance criteria | Examples | | ----------------------------------------------------------------- | ------------------------------------------------------------------------------------- | | History of public activity in the field | Portfolio, official profile, media coverage, etc. | | History of publishing multiple works under the same pseudonym | Books published under the same pen name, publicly released collections of works, etc. | | Official platform verification or recognized registration history | Official channel verification on a reputable platform, etc. | The following are **Cases not accepted**. * A pseudonym with no public activity history other than the report in question * An internal project name or team name not known to the general public **③ Criteria for rejection** If any of the following apply **the report will be rejected without temporary measures after submission.** * If documents proving the rights relationship are not attached * If the requirements for the rights-related proof documents in ② above are not met * If the reporter's name cannot be verified in the submitted documents * If the alleged infringing work and the work in the submitted documents cannot be identified as the same **2.3 Notes** * If service operation is temporarily suspended depending on the report outcome, the partner company operating the mini app will be informed of the report and the reporter information (individual: rights claimant's name, organization: organization name). * The information provided must be truthful, **and the legal responsibility arising from a false report lies with the reporter.** * A reporter who requests the suspension of reproduction or transmission without legitimate rights **liability for damages**may incur (Copyright Act Article 103, Paragraph 6). * If you knowingly and intentionally request the suspension of reproduction or transmission without having legitimate rights, you may be subject to **criminal punishment**of up to 1 year in prison or a fine of up to 10 million KRW (Copyright Act Article 137, Paragraph 1, Item 6). * If the same reporter, reported party, and report details are repeatedly reported without additional explanatory materials, it will be treated as the same report as the existing one and **rejected**. *** ### 3. Overall Process When a copyright infringement report is received, the process proceeds as follows. * **Report received → Temporary measures (hidden from view) → Notice to partner company → Objection / request to resume service → Confirmation of whether the reporter has taken legal action → Service restored or suspension maintained**
StepDetailsDeadline
Report receivedRights claimant submits infringement report-
Temporary measuresThe mini app is temporarily hiddenImmediately upon receipt ~ within 1 business day
Notice to partner companyNotice of the report and guidance on the objection processNotified together with temporary measures
Request to resume servicePartner company submits explanatory materialsWithin 30 days from the date temporary measures were notified
Notice of scheduled resumption dateNotify the reporter of the scheduled resumptionDecision within 3 days from the date the resumption request is received
Reporter legal actionSubmit proof such as filing a lawsuit or injunctionBefore the scheduled resumption date (7 days from the date the resumption request is received)
Final decisionService restored or suspension maintained-
*** ### 4. When Temporary Measures Are Taken **4.1 What are temporary measures** When a copyright infringement report is received and the formal requirements are met under relevant laws and regulations, the mini app is **temporarily hidden (operation suspended)** This measure is taken under Article 103, Paragraph 2 of the Copyright Act, and it does not mean that infringement has been confirmed. **4.2 Information Notified to the Partner Company** When temporary measures are taken, a notice containing the following information is sent. * Notice of report receipt and temporary hidden status * Reporter information (individual: rights claimant's name, organization: organization name) * Guidance on the objection (request to resume service) process *** ### 5. How to Request Service Resumption If you believe the mini app is being operated under legitimate rights, you may request service resumption. **5.1 Submission Deadline** **Within 30 days from the date you receive notice of the temporary measures**you must submit explanatory materials. If no resumption request is made within the deadline, service will not be resumed separately. **5.2 Submission Method** In accordance with Article 15 of the Enforcement Rules of the Copyright Act, if you wish to request service resumption, please submit it by clicking the link below. * **Submit respondent explanation** * [For individuals](https://toss.im/_m/fUvscE3l) * [For organizations](https://toss.im/_m/Z3q9wzvt) The following documents must be attached to the request for resumption of reproduction/transmission. * Explanatory materials falling under any item of Article 42, Paragraph 1 of the Enforcement Decree of the Copyright Act * Materials that can verify your identity * If a representative is making the request, documents proving representative status (power of attorney and seal certificate, copy of the representative's ID, etc.) {% file src="/files/8bf38ebdf25c2d25bebba4d16135e537a95c8a77" %} **5.3 Types of explanatory materials** When requesting service resumption, you must attach explanatory materials corresponding to one of the following. | Type of explanation | Required documents | | ------------------------------------------------- | ------------------------------------------------------------------------------------------------------------ | | If you are the rights holder | Copy of rights registration such as a copyright registration certificate or program registration certificate | | If the work displays your name | Original content showing the name/pen name, capture of the first post, production project file, etc. | | If permission was obtained from the rights holder | License agreement, permission confirmation, purchase receipt, etc. | | If the protection period has expired | Proof that 70 years have passed since the author's death, public domain confirmation materials, etc. | **5.4 Notes** * The fact that you requested resumption and the explanatory content you submitted are **notified to the reporter (rights claimant)**. * If a false resumption request is made, under Article 103, Paragraph 6 of the Copyright Act **liability for damages**may arise. * For disputes with the reporter after service is restored, **the partner company bears responsibility**. *** ### 6. Procedures After Requesting Resumption **6.1 Review of explanatory materials** Apps in Toss, from the day the resumption request is received, **within 3 days**confirms the formal requirements and sets the scheduled resumption date. **6.2 Scheduled resumption date** The scheduled resumption date is set to **7 days later**. **6.3 Reporter legal action** * The reporter may **before the scheduled resumption date** submit proof of legal action, such as filing a lawsuit or an injunction under Article 103, Paragraph 3 of the Copyright Act, to Apps in Toss. * Evidence document: lawsuit filing receipt or court receipt confirmation * Check: Fact that a lawsuit was filed regarding the reported party's infringing act * Non-accepted case: A lawsuit was filed, but it is a separate dispute unrelated to the reproduction/transmission at issue > Apps in Toss formally verifies the relevance through the complaint cover page and the stated relief sought, and does not judge the substantive merits of the complaint, such as whether the infringing act exists. * **If proof of legal action is submitted**: the temporary measures (hidden from view) are maintained. * **If no proof of legal action is submitted**: the service is restored on the scheduled resumption date. > If no notice of legal action is received by the scheduled resumption date, the service will be restored in accordance with relevant laws and regulations. Legal disputes filed after the scheduled resumption date are subject to the judgment of the judicial authorities. *** ### 7. Information for the Recipient of Rights Infringement Reports This is the recipient information under Article 103, Paragraph 4 of the Copyright Act and Article 44 of the Enforcement Decree. * Department: Apps in Toss Partner Team, Copyright Protection Officer * Contact: / 1599-4905 * Mailing address: 12F, Arc Place, Gangnam-gu, Seoul * Copyright Infringement Report (Rights Claimant) * [For individuals](https://toss.im/_m/VRWa6Uch) * [For organizations](https://toss.im/_m/VnbRI1bB) * Explanation of Copyright Rights Infringement * [For individuals](https://toss.im/_m/fUvscE3l) * [For organizations](https://toss.im/_m/Z3q9wzvt) *** ### 8. Frequently Asked Questions
If temporary measures are taken, does the app get taken down permanently? No. Temporary measures are temporary and preventive. If legitimate rights are explained, the service can be resumed.
Can the deadline for objecting to temporary measures be extended? The measure must be decided by the time the objection deadline expires, so an extension is not possible. Please submit explanatory materials within 30 days.
Does Apps in Toss determine whether infringement occurred? No. Apps in Toss does not make a substantive determination on whether infringement occurred. Whether copyright infringement has occurred is within the judiciary's authority to decide. Apps in Toss only carries out temporary measures in accordance with the law and guides both parties through the process.
Will my information be disclosed to the reporter? In accordance with relevant laws and regulations, the fact that you requested resumption and the explanatory content, along with your name (company name) and phone number (mobile number), will be notified to the reporter.
Do these procedures also apply to reports related to privacy invasion or defamation? This policy is limited to copyright infringement under the Copyright Act.
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