> For the complete documentation index, see [llms.txt](https://developers-apps-in-toss.toss.im/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://developers-apps-in-toss.toss.im/landing-page/landing-page-en/checklist/copyright.md). # Copyright Infringement Report Guide This document explains the procedures and response methods when a copyright infringement report is filed for a mini-app operated on Appintos, as well as how to file a report when your own copyright has been infringed. *** ### 1. Reporting Rights Infringement This refers to a third party (the rights claimant) reporting that their copyright has been infringed in a mini-app launched on Appintos or in a post within a mini-app. When a report is received in accordance with Article 103 of the Copyright Act and related laws, Appintos takes temporary measures and guides both parties through fair procedures. > Appintos is not a party to rights infringement disputes and does not make a substantive determination on whether infringement has occurred. Temporary measures are neutral and preventive actions, and do not mean that infringement has been acknowledged. *** ### 2. How to Report Copyright Infringement If you believe your copyright has been infringed, you can file a report by following the procedure below. * **Report Copyright Infringement (Rights Claimant)** * [If you are an individual](https://toss.im/_m/VRWa6Uch) * [If you are an organization](https://toss.im/_m/VnbRI1bB) **2.1 Information Required for Reporting** **Reporter information** * Name or organization name * Date of birth or business registration number * Contact information (phone / email) * Address * If a representative is making the request, documents proving the representative's authority (power of attorney and seal certificate, copy of the representative’s ID, etc.) {% file src="/files/8bf38ebdf25c2d25bebba4d16135e537a95c8a77" %} **Report details** * Infringing service name (the name of the mini-app where the infringement occurred) * Reason for infringement (e.g., copyright infringement) * Specific details of infringement (describe in detail which part infringed your rights and how) **2.2 Required Supporting Documents** After a report is received, temporary measures are taken only when the formal requirements are met. If the criteria below are not satisfied, the report will be rejected. **① Identity verification document** * Identity verification document (copy of ID, etc.; masking of the last digits of the resident registration number is required) **② Documents proving the rights relationship** You must submit one of the document types below. **\[Type A] A copy of a copyright registration certificate or equivalent materials** This applies when the copyright is registered. | Accepted materials | Criteria | | --------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------- | | Copy of copyright registration certificate | Issued by the Korea Copyright Commission, registered in the reporter’s name | | Copy of program registration certificate | Issued by the Korea Copyright Commission, for a computer program work registered in the reporter’s name (such as app source code) | | Transfer agreement for economic rights in the work | Specifies the transfer of rights from the original rights holder to the reporter | | Exclusive license agreement or usage permission agreement | Specifies that the reporter has the authority to exercise rights over the work | The following **are materials not recognized on their own**. * If only a simple URL capture or screenshot is submitted * Certificates with unclear source or issuing body * Materials that do not show the reporter’s name **\[Type B] A copy of a work on which a name or alias widely known as the reporter is indicated, or equivalent materials** This applies when the copyright is not registered, but the reporter can prove that they are the creator of the work. **Both requirements**must be met. **Requirement 1. The reporter’s name or alias must be indicated on the work** | Accepted materials | Criteria | | ---------------------------------------------------- | --------------------------------------------------------------------------------- | | Original work file or post | The reporter’s name, signature, nickname, etc. are directly shown within the work | | Materials confirming the initial publication history | Publication platform posting history, including timestamps | | Original production file | Includes author metadata (document properties, file creation information, etc.) | The following **are materials not recognized on their own**. * If only a simple URL capture or screenshot is submitted * If the work does not show the reporter’s name and only includes a claim that the reporter made it * If only certificates or confirmations written by a third party are attached **Requirement 2. The indicated name or alias must be 'widely known'** The meaning of 'widely known' is not merely using a nickname, but **the name must be recognizable to the general public as being associated with the reporter** . | Acceptance criteria | Example | | ----------------------------------------------------------------- | ----------------------------------------------------------------------------- | | A history of public activity in the relevant field | Portfolio, official profile, media coverage, etc. | | A history of publishing multiple works under the same alias | Books published under the same pen name, published collections of works, etc. | | Official platform verification or recognized registration history | Official channel verification on a reputable platform, etc. | The following **Cases not recognized**. * An alias with no public activity history other than the report in question * An internal project name or team name not known to an unspecified public **③ Criteria for Rejection** If any of the following apply **the report will be rejected without temporary measures after receipt.** * If no document proving the rights relationship is attached * If the requirements for the rights relationship evidence documents in ② above are not met * If the reporter’s name cannot be verified in the submitted documents * If the identity between the alleged infringing work and the work in the submitted documents cannot be determined **2.3 Notes** * If the service operation is temporarily suspended based on the report result, the partner company operating the mini-app will be informed of the report details and the reporter information (individual: rights claimant’s name, organization: organization name). * The information provided must be truthful, **and the legal liability arising from a false report lies with the reporter.** * A reporter who requests the suspension of reproduction or transmission without a legitimate right **liability for damages**exists (Copyright Act Article 103, Paragraph 6). * If a person knowingly and intentionally requests the suspension of reproduction or transmission without having a legitimate right, they may be subject to criminal punishment of up to 1 year in prison or a fine of up to 10 million won, **criminal punishment**(Copyright Act Article 137, Paragraph 1, Item 6). * If the same reporter, reported party, and report content are repeated without additional supporting explanations, the case will be regarded as the same as the existing report and **rejected**. *** ### 3. Overall Process Flow When a copyright infringement report is received, the process proceeds as follows. * **Report received → temporary measure (hidden) → notice to partner company → objection / request to resume service → confirmation of whether the reporter will take legal action → service restoration or continued suspension**
StepDetailsDeadline
Report receivedRights claimant submits infringement report-
Temporary measureTemporary hidden handling of the mini-appImmediately upon receipt ~ within 1 business day
Notice to partner companyNotice of the report and guidance on the objection procedureNotified together with the temporary measure
Request to resume servicePartner company submits supporting materialsWithin 30 days from the date the temporary measure notice is issued
Notice of scheduled resumption dateNotify the reporter that service is scheduled to resumeDecision within 3 days from the date the resumption request is received
Reporter’s legal actionSubmit proof such as filing of a lawsuit or injunction requestBefore the scheduled resumption date (7 days from the date the resumption request is received)
Final decisionService restoration or continued suspension-
*** ### 4. When Temporary Measures Are Taken **4.1 What Are Temporary Measures** In accordance with relevant laws and regulations, when a copyright infringement report is received and the formal requirements are met, the mini-app will be **temporarily hidden (operation suspended)** This is handled under Article 103, Paragraph 2 of the Copyright Act, and does not mean that infringement has been confirmed. **4.2 What Is Notified to the Partner Company** When a temporary measure is taken, a notice containing the following information is sent. * Notice that the report has been received and that the app has been temporarily hidden * Reporter information (individual: rights claimant’s name, organization: organization name) * Guidance on the objection (request to resume service) procedure *** ### 5. How to Request Service Resumption If you believe the mini-app is being operated under a legitimate right, you may request service resumption. **5.1 Submission Deadline** **Within 30 days from the date you received the temporary measure notice**you must submit supporting materials. If no resumption request is made within the deadline, the service will not be resumed separately. **5.2 How to Submit** In accordance with Article 15 of the Enforcement Rules of the Copyright Act, if you want to request service resumption, please submit it by clicking the link below. * **Submit response from the reported party** * [If you are an individual](https://toss.im/_m/fUvscE3l) * [If you are an organization](https://toss.im/_m/Z3q9wzvt) The request form for resumption of reproduction/transmission must include the following documents. * Supporting materials that fall under any of the items in Article 42, Paragraph 1 of the Enforcement Decree of the Copyright Act * Materials that can verify your identity * If a representative is making the request, documents proving the representative's authority (power of attorney and seal certificate, copy of the representative’s ID, etc.) {% file src="/files/8bf38ebdf25c2d25bebba4d16135e537a95c8a77" %} **5.3 Types of Supporting Materials** When requesting service resumption, attach the supporting materials applicable below. | Type of explanation | Required documents | | ------------------------------------------------- | -------------------------------------------------------------------------------------------------------------- | | If you are the rights holder | Copy of rights registration such as a copyright registration certificate or program registration certificate | | If the work displays your name | Original content with the name/pen name specified, screenshot of the first post, production project file, etc. | | If you received permission from the rights holder | License agreement, usage permission confirmation, purchase receipt, etc. | | If the protection period has expired | Proof that 70 years have passed since the author’s death, public domain confirmation materials, etc. | **5.4 Notes** * The fact that a resumption request was made and the explanation materials submitted **are notified to the reporter (rights claimant)**. * If a false resumption request is made, in accordance with Article 103, Paragraph 6 of the Copyright Act, **liability for damages**may arise. * After the service is restored, disputes with the reporter are **the responsibility of the partner company**. *** ### 6. Procedures After a Resumption Request **6.1 Review of Supporting Materials** Appintos, from the date it receives the resumption request, **within 3 days**will verify the formal requirements and set a scheduled service resumption date. **6.2 Scheduled Resumption Date** The scheduled resumption date is set to **7 days later**. **6.3 Reporter’s Legal Action** * The reporter may **until before the scheduled resumption date** submit proof of legal action such as filing a lawsuit or applying for an injunction under Article 103, Paragraph 3 of the Copyright Act to Appintos. * Proof document: complaint filing receipt or court filing confirmation * Confirmation: the fact that a lawsuit has been filed concerning the reported party’s infringing act * Unrecognized case: a lawsuit has been filed, but it is a separate dispute unrelated to the reproduction/transmission act in question > Appintos formally checks relevance through the cover page of the complaint and the stated claim, but does not determine the substantive merits of the complaint itself, such as whether an infringing act exists. * **If proof of legal action is submitted**: the temporary measure (hidden) is maintained. * **If no proof of legal action is submitted**: the service is restored on the scheduled resumption date. > If no notice of legal action is received by the scheduled resumption date, the service will be restored in accordance with applicable laws and regulations. Legal disputes filed after the scheduled resumption date are subject to the judgment of the judiciary. *** ### 7. Information on the Recipient of Copyright Infringement Reports This is the recipient information pursuant to Article 103, Paragraph 4 of the Copyright Act and Article 44 of the Enforcement Decree. * Department: Appintos Partner Team, Copyright Protection Officer * Contact: / 1599-4905 * Mailing address: 12F, Arc Place, Gangnam-gu, Seoul * Copyright infringement report (rights claimant) * [If you are an individual](https://toss.im/_m/VRWa6Uch) * [If you are an organization](https://toss.im/_m/VnbRI1bB) * Explanation of copyright infringement * [If you are an individual](https://toss.im/_m/fUvscE3l) * [If you are an organization](https://toss.im/_m/Z3q9wzvt) *** ### 8. Frequently Asked Questions
Does the app get permanently taken down when a temporary measure is taken? No. A temporary measure is a temporary and preventive action. If you explain your legitimate rights, the service may be resumed.
Can the deadline for objecting to a temporary measure be extended? The deadline cannot be extended because the measure must be determined by the time the objection period ends. Please submit supporting materials within 30 days.
Does Appintos determine whether infringement has occurred? No. Appintos does not make a substantive determination on whether infringement has occurred. Whether copyright infringement exists is within the judiciary’s scope of judgment. Appintos only carries out temporary measures in accordance with the law and guides both parties through the procedure.
Will my information be disclosed to the reporter? In accordance with relevant laws and regulations, your name (business name) and phone number (mobile number), along with the fact that you requested resumption and the explanation materials, will be notified to the reporter.
Does this procedure also apply to reports related to privacy violations or defamation? This policy is limited to copyright infringement under the Copyright Act.
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