Copyright infringement report guide
This document explains the procedures and response methods when a copyright infringement report is received for a mini app operated on Apps in Toss, as well as how to report when your own copyright has been infringed.
1. Reporting Rights Infringement
This refers to a third party (the rights claimant) reporting that their copyright has been infringed by a mini app launched on Apps in Toss or by a post within a mini app. When a report is received in accordance with relevant laws and regulations, including Article 103 of the Copyright Act, Apps in Toss takes temporary measures and guides both parties through a fair process.
Apps in Toss is not a party to rights infringement disputes and does not make a substantive determination on whether infringement has occurred. Temporary measures are neutral and preventive measures, and do not constitute an acknowledgment of infringement.
2. How to Report Copyright Infringement
If you believe your copyright has been infringed, you can report it by following the procedure below.
Report Copyright Infringement (Rights Claimant)
2.1 Information Required for a Report
Reporter information
Name or organization name
Date of birth or business registration number
Contact information (phone / email)
Address
If a representative is making the request, documents proving representative status (power of attorney and seal certificate, copy of the representative's ID, etc.)
Report details
Infringing service name (name of the mini app where the infringement occurred)
Reason for infringement (e.g. copyright infringement)
Specific details of infringement (describe in detail which parts infringed your rights and how)
2.2 Required Attachments
After a report is received, temporary measures are carried out only when the formal requirements are met. If the criteria below are not satisfied, the report will be rejected.
① Identity verification documents
Identity verification documents (copy of ID, etc.; masking the last digits of the resident registration number is mandatory)
② Documents proving the rights relationship
You must submit documents corresponding to one of the types below.
[Type A] Copy of copyright registration certificate or equivalent materials
This applies when the copyright is registered.
Copy of copyright registration certificate
Issued by the Korea Copyright Commission and registered under the reporter's name
Copy of program registration certificate
Computer program copyrighted work (such as app source code) issued by the Korea Copyright Commission and registered under the reporter's name
Copyright transfer agreement
Must specify the transfer of rights from the original rights holder to the reporter
Exclusive agreement or license agreement
Must specify that the reporter has the authority to exercise rights over the work
The following are materials that are not accepted on their own.
If only a simple URL capture or screenshot is submitted
Certificate with unclear source or issuing entity
Materials that do not show the reporter's name
[Type B] Copy of a work or equivalent material displaying a name or pseudonym that is widely known
This applies when the copyright is not registered, but the reporter can prove that they are the creator of the work. Both requirementsmust be met.
Requirement 1. The reporter's name or pseudonym must be displayed on the work
Original work file or post
The reporter's name, signature, nickname, etc. are directly shown within the work
Materials showing the initial publication history
Publication history on the platform, including timestamps
Original production file
Includes author metadata (document properties, file creation information, etc.)
The following are materials that are not accepted on their own.
If only a simple URL capture or screenshot is submitted
Cases where the work does not show the reporter's name and only includes a claim that they made it
Cases where only a certificate or confirmation written by another person is attached
Requirement 2. The displayed name or pseudonym must be 'widely known'
The meaning of 'widely known' is not simply using a nickname, but rather the name must be recognizable to the general public as being associated with the reporter .
History of public activity in the field
Portfolio, official profile, media coverage, etc.
History of publishing multiple works under the same pseudonym
Books published under the same pen name, publicly released collections of works, etc.
Official platform verification or recognized registration history
Official channel verification on a reputable platform, etc.
The following are Cases not accepted.
A pseudonym with no public activity history other than the report in question
An internal project name or team name not known to the general public
③ Criteria for rejection
If any of the following apply the report will be rejected without temporary measures after submission.
If documents proving the rights relationship are not attached
If the requirements for the rights-related proof documents in ② above are not met
If the reporter's name cannot be verified in the submitted documents
If the alleged infringing work and the work in the submitted documents cannot be identified as the same
2.3 Notes
If service operation is temporarily suspended depending on the report outcome, the partner company operating the mini app will be informed of the report and the reporter information (individual: rights claimant's name, organization: organization name).
The information provided must be truthful, and the legal responsibility arising from a false report lies with the reporter.
A reporter who requests the suspension of reproduction or transmission without legitimate rights liability for damagesmay incur (Copyright Act Article 103, Paragraph 6).
If you knowingly and intentionally request the suspension of reproduction or transmission without having legitimate rights, you may be subject to criminal punishmentof up to 1 year in prison or a fine of up to 10 million KRW (Copyright Act Article 137, Paragraph 1, Item 6).
If the same reporter, reported party, and report details are repeatedly reported without additional explanatory materials, it will be treated as the same report as the existing one and rejected.
3. Overall Process
When a copyright infringement report is received, the process proceeds as follows.
Report received → Temporary measures (hidden from view) → Notice to partner company → Objection / request to resume service → Confirmation of whether the reporter has taken legal action → Service restored or suspension maintained
Report received
Rights claimant submits infringement report
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Temporary measures
The mini app is temporarily hidden
Immediately upon receipt ~ within 1 business day
Notice to partner company
Notice of the report and guidance on the objection process
Notified together with temporary measures
Request to resume service
Partner company submits explanatory materials
Within 30 days from the date temporary measures were notified
Notice of scheduled resumption date
Notify the reporter of the scheduled resumption
Decision within 3 days from the date the resumption request is received
Reporter legal action
Submit proof such as filing a lawsuit or injunction
Before the scheduled resumption date (7 days from the date the resumption request is received)
Final decision
Service restored or suspension maintained
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4. When Temporary Measures Are Taken
4.1 What are temporary measures
When a copyright infringement report is received and the formal requirements are met under relevant laws and regulations, the mini app is temporarily hidden (operation suspended) This measure is taken under Article 103, Paragraph 2 of the Copyright Act, and it does not mean that infringement has been confirmed.
4.2 Information Notified to the Partner Company
When temporary measures are taken, a notice containing the following information is sent.
Notice of report receipt and temporary hidden status
Reporter information (individual: rights claimant's name, organization: organization name)
Guidance on the objection (request to resume service) process
5. How to Request Service Resumption
If you believe the mini app is being operated under legitimate rights, you may request service resumption.
5.1 Submission Deadline
Within 30 days from the date you receive notice of the temporary measuresyou must submit explanatory materials. If no resumption request is made within the deadline, service will not be resumed separately.
5.2 Submission Method
In accordance with Article 15 of the Enforcement Rules of the Copyright Act, if you wish to request service resumption, please submit it by clicking the link below.
Submit respondent explanation
The following documents must be attached to the request for resumption of reproduction/transmission.
Explanatory materials falling under any item of Article 42, Paragraph 1 of the Enforcement Decree of the Copyright Act
Materials that can verify your identity
If a representative is making the request, documents proving representative status (power of attorney and seal certificate, copy of the representative's ID, etc.)
5.3 Types of explanatory materials
When requesting service resumption, you must attach explanatory materials corresponding to one of the following.
If you are the rights holder
Copy of rights registration such as a copyright registration certificate or program registration certificate
If the work displays your name
Original content showing the name/pen name, capture of the first post, production project file, etc.
If permission was obtained from the rights holder
License agreement, permission confirmation, purchase receipt, etc.
If the protection period has expired
Proof that 70 years have passed since the author's death, public domain confirmation materials, etc.
5.4 Notes
The fact that you requested resumption and the explanatory content you submitted are notified to the reporter (rights claimant).
If a false resumption request is made, under Article 103, Paragraph 6 of the Copyright Act liability for damagesmay arise.
For disputes with the reporter after service is restored, the partner company bears responsibility.
6. Procedures After Requesting Resumption
6.1 Review of explanatory materials
Apps in Toss, from the day the resumption request is received, within 3 daysconfirms the formal requirements and sets the scheduled resumption date.
6.2 Scheduled resumption date
The scheduled resumption date is set to 7 days later.
6.3 Reporter legal action
The reporter may before the scheduled resumption date submit proof of legal action, such as filing a lawsuit or an injunction under Article 103, Paragraph 3 of the Copyright Act, to Apps in Toss.
Evidence document: lawsuit filing receipt or court receipt confirmation
Check: Fact that a lawsuit was filed regarding the reported party's infringing act
Non-accepted case: A lawsuit was filed, but it is a separate dispute unrelated to the reproduction/transmission at issue
Apps in Toss formally verifies the relevance through the complaint cover page and the stated relief sought, and does not judge the substantive merits of the complaint, such as whether the infringing act exists.
If proof of legal action is submitted: the temporary measures (hidden from view) are maintained.
If no proof of legal action is submitted: the service is restored on the scheduled resumption date.
If no notice of legal action is received by the scheduled resumption date, the service will be restored in accordance with relevant laws and regulations. Legal disputes filed after the scheduled resumption date are subject to the judgment of the judicial authorities.
7. Information for the Recipient of Rights Infringement Reports
This is the recipient information under Article 103, Paragraph 4 of the Copyright Act and Article 44 of the Enforcement Decree.
Department: Apps in Toss Partner Team, Copyright Protection Officer
Contact: jiseop.park@toss.im / 1599-4905
Mailing address: 12F, Arc Place, Gangnam-gu, Seoul
Copyright Infringement Report (Rights Claimant)
Explanation of Copyright Rights Infringement