Change the primary administrator

1. Click the 'Members' tab in the workspace

To change the representative administrator, have the current representative administrator click the 'Delegate Authority' Please press the button.

2. Select the member to delegate to

The [Delegate Authority] button is disabled

The button is disabled in the cases below. Please try again after everything is done.

• When the representative administrator delegation process is already in progress
• When business information verification has not yet been completed

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Delegation process

1) Is business information registered in the workspace?

If you have never registered business information, no additional verification is needed. It will be delegated immediately or completed with just agreement to the terms.

If business information is already registered, you need to verify whether the person receiving the authority delegation belongs to the same company. Press the [Register Business Information] button in the guide email to move to the console, then submit the information.

• If you are the representative: you can verify it with existing documents, so you do not need to submit anything additionally.
• If you are an agent: a seal certificate, power of attorney, and a copy of ID are required.

Business verification was rejected

If business verification is rejected during representative administrator delegation, check the reason for rejection and the person receiving the authority delegation must resubmit it directly. The reason for rejection can be found in the email and in the 'Partner Information' menu above.

2) Has the previous representative administrator ever agreed to the terms?

• If not, the delegation will be completed immediately without additional procedures.
• If yes, the person receiving the authority delegation must agree to the terms by email for the delegation to be completed.